Chapter 675 Dissatisfaction
Chapter 675 Dissatisfaction
Chapter 676 Stop Making Excuses
"Stop pretending to be a good person! It's because I used your products that my face turned like this!"
Her voice rose several decibels as she angrily pointed to her own face.
The woman did have some red spots on her face, which looked rather frightening.
Li Yan carefully examined the woman's face, a question lingering in her mind.
She knew the quality of her store's products well and had never had such a problem before.
But she remained polite and patiently asked, "Madam, could you tell me which project you underwent and what products you used? We will definitely investigate carefully."
The woman snorted, crossed her arms, and said with a disdainful look, "I did that whitening package, and used your lotion and face mask."
After the treatment, my face started to turn red and feel hot. There must be something wrong with your product!
Her eyes were filled with certainty, as if she had already concluded that it was the beauty salon's fault, and the corners of her mouth turned up slightly, revealing a mocking smile.
Li Yan turned to the shop assistant and said, "Go and get the service record and the products this lady used yesterday."
The shop assistant nodded quickly and hurried to the backstage area.
A short while later, the shop assistant came over with a stack of brochures and products.
Li Yan took the documents and examined them carefully.
His fingers gently turned the pages, his brow furrowed slightly, as if he were deep in thought.
"Madam, according to our records, the beautician who served you yesterday operated according to standard procedures, and the products used were all sourced from legitimate channels and underwent strict testing."
We haven't received any other customer feedback regarding allergic reactions to this product before.
Li Yan raised her head, looked at the woman, and explained in a calm tone.
The woman became even angrier upon hearing this.
Her eyes widened, the blood vessels in them seemingly about to burst.
"Stop trying to argue! I don't care what you say, my face was ruined here by you."
You must give me an explanation and compensate me for my losses!
Her voice became shrill with anger, her hands clenched into fists, and her body trembled slightly, as if she were ready to rush up and hit someone at any moment.
Then, she suddenly took a step forward, emanating a strong smell of gunpowder that made people feel suffocated.
Li Yan remained calm and said, "Madam, if you are certain that our product caused your facial allergy, we will take full responsibility."
However, we need to determine the reason first.
I suggest you go to the hospital for a thorough examination to see if there are any other factors causing the allergy.
If it truly is our fault, we will definitely compensate you according to regulations.
Her voice was neither humble nor arrogant, and she hoped to persuade people with reason.
The woman ignored Li Yan's explanation and sneered, "Go to the hospital? How much money would that cost! Your beauty salon is just trying to shirk responsibility."
"Let me tell you, if you don't compensate me today, I'll expose this online and let everyone know about your shady business. Let's see how you do business then!"
Her eyes held a threatening glint, and a malicious smile curled at the corner of her lips.
Then she took her phone out of her bag, waved it in the air, and pretended to take a picture.
Li Yan's eyes instantly turned cold.
She straightened her back and met the woman's gaze without fear.
"Madam, let me repeat myself, our beauty salon is a legitimate business and will not shirk any responsibility."
But if you're here intentionally to cause trouble and try to extort money from us, you've miscalculated.
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